I have over the last few weeks been contacted by a number of passengers regarding the 2016 Compensation payments, about which they haven't been notified though they believe they are eligible.
I have taken this up with Southern Rail. Please see their comment below.
I would encourage everyone who is eligible to apply as set out (I have checked the website and it seems to be live).
With best wishes
Jeremy Quin
Comment from GTR on Compensation Payments
We have now completed the process of contacting people that we know to be eligible for compensation, and are now inviting other Southern customers to check their eligibility and claim where they believe they may be entitled.
The one-off scheme, announced last December by the Government solely for Southern's passengers, recognises the severe disruption on the Southern network during 2016 and offers season ticket holders compensation equivalent to a month's travel. To qualify, Southern customers must have held at least 12 weeks' worth of season tickets between 1 April and 31 December 2016. Passengers are being advised to check online at www.southernrailway.com/2016compensation, where they will be asked to provide evidence to support their claim. The scheme will close on 30 April 2017.
We acknowledge that last year was very difficult for Southern passengers and we are glad the scheme recognises this. I ask you to encourage those season ticket holders you represent to go online and claim if they believe they are eligible for compensation.