This winter over 3 million households will receive the Warm Home Discount across England. This will provide eligible households with a rebate of £150 off their electricity bill, directly from their supplier.
The vast majority of eligible households in England will receive their rebates automatically from their energy supplier, without having to take any action.
In some cases, customers who are potentially eligible will need to call the dedicated helpline to confirm the name of the billpayer and their energy supplier. The Government wrote to these households between October and December last year. For such customers who have received a letter, but have not yet contacted the helpline given in their letter it is vital they do so before Friday 29th February 2024 to confirm their eligibility and claim their discount.
Anyone who believes they are eligible for the discount but is struggling to receive it are welcome to contact me on jeremy.quin.mp@parliament.uk and I will do my best to help.