I have been in contact with GTR about the lifts in Horsham Station and the need for them to be kept usable. Whilst GTR implemented temporary measures which kept limited lift availability whilst a circuit board was taken for repair this is not a satisfactory long-term solution.
It seems very apparent that the lifts are suffering too many issues and out of service periods. I strongly suspect they need to be replaced in their entirety. I have been told that this is not currently part of Network Rail’s capital budgeting. I believe it should be and am asking Network Rail for this to be seriously considered – it is not fair on customers who rely upon the lifts to have this as an ongoing worry.