Rail Emergency Measures During the COVID-19 Pandemic

The railway will play an important role during this time in ensuring Britain’s key workers can travel and vital supplies are kept moving.

Today, the Transport Secretary has announced that the Government will be providing train operators on franchise let by the Department for Transport, the opportunity to temporarily transition onto Emergency Measures Agreements.

This offer will provide greater flexibility to the train operators and the Government and make sure the railway can continue to react quickly to changing circumstances.

Anyone holding an advance ticket will be able to refund it free of charge. All season ticket holders can claim a refund for time unused on their tickets. Ticket holders should contact their retailer for details.

For more information please use the following links:

https://www.gov.uk/government/speeches/rail-emergency-measures-during-the-covid-19-pandemic

https://www.gov.uk/government/news/government-ensures-ticket-refunds-and-protects-services-for-passengers-with-rail-emergency-measures